Refund Policy
Effective June 2, 2026
We want you to feel good about paying for Aside. If it is not for you, here is how refunds work.
Our 14-day promise
If you are not happy with Aside, you can request a full refund within 14 days of your first paid charge — no questions asked.
How to request a refund
Just reach out — there are a few easy ways:
- Text us in your Aside thread.
- Email hello@byaside.com.
- Cancel from the billing portal and let us know you would like a refund.
How refunds are processed
Approved refunds go back to your original payment method through Stripe. It can take a few business days for your bank to post the credit.
The free plan
Aside is free to use and the free plan takes no payment method, so there is nothing to refund unless you have subscribed. Cancelling a subscription returns you to the free plan; the service itself continues.
After 14 days and renewals
After the 14-day window, payments — including automatic renewals — are generally non-refundable. You can cancel any time to stop future charges, and you will keep access until the end of your current billing period.
Contact us
Questions about a refund? Email hello@byaside.com. Aside is operated by Lntrns LLC.